British bureaucracy vol. 2

Waiting my Internet for almost two months wasn't obviously enough, my adventure with British bureaucracy continues.

As you all know, when I started working in August I lived with Jazz, so basically our manager put her address down as mine too, but heard the house number wrong, if I remember right and didn't correct it. And as I started to get paid it appeared that I'm paying much more tax than Jazz, who is working more, so that didn't make any sense. Asked the manager to get me the application for paying les tax, but he forgot it, but after last time, when I had to pay a lot of tax I asked someone else and found out that we have some kind of tax office where I can go and they will fix it. So went there on Monday, and the lady  was kinda sassy and asked how do I know that I pay too much tax etc, well I obviously do, if I pay more than Jazz, who works more and earns more, but pays less. So she asked my tax number, didn't know that, so she gave me a number where to call or said that I can come back. Went home to get my payslip, which apparently had none of the tax numbers she said I might have, went back there only to call to the number, because I didn't  want to waste my money on that, knowing how long these phone calls usually take. But as you may have figured out by now, I answered my security questions (address, postcode etc) wrong, because they had this random address, not my new one, so I had freakin' no idea, what the right answer was, and all I was thinking there while calling was: 'Fuck the manager, fuck the manager, how the hell I'm gonna fix this thing now, fuck him'. Ended the call and the lady there said that she can make an appointment to see someone in the office. Luckily the lady, who was dealing with the tax issues had no appointments so she said that she can do it straight away, yaay. And there we go again with the same security questions, I DO NOT KNOW THEM, otherwise I would have done all this crap over the phone, but in person she skipped them after I told that I don't know. At least I got it sorted, so all good in the end, woop woop, will get my tax back on the next payday.
But I'm just amazed how no one didn't ask my ID or sth, it's just weird how address is so important here.

And as I started with the internet I shall say that I have to restart it ridiculously often, bcs the connection just disappears, so just looking forward the day we have to call there to complain, wonder which security questions they are going to ask :D

Ems